Jobs in Dubai | UAE Jobs | AlixPartners
AlixPartners is a leading global business advisory firm of results-oriented professionals who specialize in creating value and restoring performance at every stage of the business life cycle. We thrive on our ability to make a difference in high-impact situations and deliver sustainable, bottom-line results.
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Job summary
We require a Office Services Assistant with strong customer facing and administrative skills. There will be extensive interaction with both internal and external clients so first-class interpersonal skills, high standards of presentation and a good level of articulation will be needed for the role.
Key responsibilities and accountabilities
- Provide excellent Reception services for the Dubai office, making internal and external guests welcome
- Ensure attentive call management in both English and Arabic
- Authorize guest’s access to the office
- Set up temporary wi-fi access for visitors and visiting colleagues and ICs, adhering to agreed procedures at all times
- Accept deliveries and notify appropriate staff in a timely manner
- Prepare refreshments for meetings as required and ensure rooms are cleared in a timely manner when meetings are finished
- Manage the Team Calendar ensuring all meeting room requests are listed, ensure space is utilized effectively and that the whereabouts of staff are recorded
- Escalate complex bookings or any issues or difficult queries to the Office Manager
- Use the AlixPartners internal systems to process expenses and time entry
- Work with the Office Manager to ensure all supplier invoices are paid in a timely fashion
- File invoices, both hard and soft copy in appropriate directories
- Management of office supplies and catering products
- Liaise with team to provide proactive support to them as required. This may include booking meeting rooms and general administration tasks, such as printing, scanning, photocopying, binding and filing.
- Internal translation of Arabic documents
- Form completion in Arabic
- Provide holiday cover for the Corporate Services team
- Support the Office Manager with archiving and filing
- Support the Office Manager on internal meetings and events
- Enter client contacts onto Radius database and work with the Office Manager to ensure these are kept up to date
- Fluency in English and Arabic; an additional language would be highly advantageous
- Professional services experience
- Microsoft Office mastery
- Excellent customer service skills
- Clear and professional telephone manner
- Call management experience
Personal competencies
Well-presented with a calm and professional demeanour
Strong work ethic, excellent time management and organizational skills
Proactive and diplomatic in dealing with day to day problems with a positive and constructive attitude to customer service
Able to work effectively with people at all levels and under pressure
Able to multi task and prioritise competing demands
Flexible approach to work with willingness to work overtime and flexible shifts as required
Strong team player
You will have a work permit for UAE and Saudi or be able to obtain such (administrative support will be provided by AlixPartners to obtain permits); in principle, ability to obtain work permit to travel and work across EU.
Our Company appreciates all applications; please notice that only candidates under consideration will be contacted.
All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, age, protected veteran status or status as an individual with disability.
