Network Rail Careers | Jobs in London
Location: London, GB
Department Name: CT St Pancras QX (989201) G1
About Network Rail
We at network rail are dedicated to becoming one of Britain’s best employers and believe this starts with placing the candidate at the heart of everything we do!
Our ambition to be responsive to passengers and freight users, drives us every day and we’re empowered to do the right thing for those who use the rail network. We actively challenge unsafe practices and take responsibility for addressing risks, resolving issues and protecting safety and wellbeing.
Brief Description
Controlling station systems and providing all kinds of information to all kinds of people, you will be more than a source of knowledge. You’ll play a part in ensuring great customer experiences and safer travel.
About the role (External)
You’ll play a central role in the day-to-day running of a station. We’ll expect you to monitor and control the station systems and provide all kinds of important information. Station users will rely on you for updates on train and station services, as well as safety and security information, via our information systems. Train operating companies and station staff will benefit from your updates on potential disruptions to services. You’ll also liaise with our Signalling Centres. All of which means you’ll be instrumental to great customer experiences and a safer railway.
Essential Criteria
- A track record of providing excellent customer service
- The ability to write and speak English fluently, with a clear and concise speaking voice
- Experience of considering and prioritising complex information when under pressure
- Experience of working effectively as part of a team
- Meet the required benchmark for application screening questions
- Must meet required online testing benchmark
Understanding of train operating companies services and UK railway geography
How to apply (External)
Salary: Circa £21,000
Closing date: 29th June 2020
We retain the right to close the advert before the listed closing date based on application volumes.
Click the link below to visit the original announcement on the recruiting organization's website..
CLICK HERE TO APPLY NOW
