Customer Host Supervisor (16 HOURS) Job at White Stuff | Bournemouth

 White Stuff

White Stuff Bournemouth 

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The Customer Host Supervisor role supports the team in ensuring we are leading the way in being a sociable retailer, through ensuring that our customers have the best experience in our shops.

See Also: Customer Service Assistant Part-time Job at Wickes | Rugby, Warwickshire

This position leads shifts in the absence of management and will be 60% of the Customer Host responsibilities, and 10% of each of the following: Coaching, Communication, Coordination and Operational Support.

• Leading by example, and coaching others where needed, to make sure that our customers feel welcome and at home in our shops
• Ensuring that the Product and Shop standards are excellent at all times in line with latest VM guide and directives
• Coordinating the team to ensure the right zones or areas of the shop are covered
• Championing customer service in store by having meaningful and memorable conversations with our customers
• Assist management in creating a positive atmosphere in the shop which is focused on delivering results
• Awareness, and communication to the team, of some of the shops Key Performance Indicators
• Understanding our approach to Ethical Sourcing to be able to explain this to our Customers and the team

See Also:  Customer Service Assistant Part-time Job at Wickes | North Shields

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