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| Oastana Group Dubai |
oastana group dubai careers | oastana group job vacancies 2020 | customer service executive jobs in dubai | customer service executive career opportunities | indeed jobs in dubai
Location :Dubai, United Arab Emirates
Date Posted :July 24, 2020
Category :ADMIN JOBS
Job Type :Full-time
See Also: Specialist, Contracts at STAR SERVICES LLC | Abu Dhabi
Description
We are looking for a Customer service executive to fill the position in Dubai. Applicants who are interested can send resume.
Job Details:
- Managing large amounts of inbound and outbound calls in a timely manner while following company procedures, guidelines, policies and “scripts”.
- Conducting product and service quality surveys with customers and recording feedback from time to time.
- Resolving product or service queries in a timely manner by identifying customer needs, clarifying information, analyzing cause and expediting resolution.
- Generating leads for the sales team by screening callers and identifying potential sales opportunities.
- Working with multiple sales teams and cross-functional teams seamlessly.
- Building repeat sales and retention through strong customer relationships by focusing on the customer wants and needs.
- Supporting the collection of payments by regularly contacting dormant and defaulting customers.
Job Requirements:
- Bachelor degree holder.
- Two years experience in a similar role.
- Good communication skills with fluency in both written and spoken English.
- Strong interpersonal skills.
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