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Naushiba Enterprises - Abu Dhabi
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admin jobs abu dhabi | call center jobs abu dhabi | call center representative job | full time job abu dhabi | jobs abu dhabi | administrative jobs abu dhabi
Call center representative Job at Naushiba Enterprises
Location :Abu Dhabi, United Arab Emirates
Date Posted :August 12, 2020
Category :ADMIN JOBS
Job Type :Full-time
See Also: Storekeeper Job at Al Ghazi - Dubai
Description
We are looking for a Call center representative to fill the position in Abu Dhabi. Interested candidate can apply.
Job Details:
- Manage large amounts of inbound and outbound calls in a timely manner.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
- Follow communication “scripts” when handling different topics.
- Seize opportunities to upsell products when they arise.
- Keep records of all conversations in our call center database in a comprehensible way.
- Build sustainable relationships and engage customers by taking the extra mile.
- Frequently attend educational seminars to improve knowledge and performance level.
Job Requirements:
- Degree holder.
- Previous experience in a customer support role.
- Strong phone and verbal communication skills along with active listening.
- Track record of over-achieving quota.
- Familiarity with CRM systems and practices.
- Ability to multi-task, set priorities and manage time effectively.
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