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| Ashiana Technologies Abu Dhabi |
ashiana technologies abu dhabi careers | customer service executive job in abu dhabi | customer service jobs in abu dhabi | administrative jobs in abu dhabi | jobs in abu dhabi
Date Posted :August 2, 2020
Category :ADMIN JOBS
Job Type :Full-time
See Also: Document controller Job at Wali Engineering Solutions | Dubai
Description
We needed suitable candidate for the post of Customer service executive in Abu Dhabi. Interested candidate can apply.
Job Details:
- Handle customer calls and email correspondence being the primary and first contact point for the customers.
- Handle and arrange system updates according to Standard Operating Procedures (SOP)s and guidelines.
- Provide the highest level of service to the customer with the aim of achieving business retention.
- To support sales team to adhere to the sales and KPIs.
- Handling Customer queries and maintaining all kinds of Customer support.
- Handling customer service ,Focusing on solving customer complaints or problems effectively and efficiently.
- To submit documents timely to carrier upon receiving from customer.
- To follow-up with carrier for getting documents timely.
- To submit shipping instruction with carrier and manage to get release Bills Of Lading upon finalization from customers as per requirement.
- To update data in Operating system.
Job Requirements:
- Bachelor degree holder.
- Candidate with two to four years experience as a Customer service executive.
- Good communication skill.
- Computer literate.
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