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| Al Ghazi - Dubai |
Customer service executive Jobs | Job vacancies in dubai | Administrative jobs
Published: November 1, 2020Location: Dubai, United Arab Emirates
Category: ADMINISTRATION JOBS
Job Type: Full-time
DESCRIPTION
Hiring a Customer service executive for Dubai.
See Also: Accountant Job at Sayga Investment Co. Ltd. - Dubai
Key Responsibilities:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Communicating with customers through various channels.
- Responding promptly to customer inquiries.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Communicating and coordinating with colleagues as necessary.
- Keeping records of customer interactions, transactions, comments and complaints.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- Managing a team of junior customer service representatives.
Key Requirements:
- Bachelor degree.
- One to three years experience as a Customer service Executive.
- Ability to stay calm when customers are stressed or upset.
- Experience working with customer support.
- Comfortable using computers.
Application Procedure
Click the link below to visit and read the original announcement on the recruiting organization's website and apply with your recently updated CV.
