Customer Success Manager Job at Taka Solutions - Dubai

Taka Solutions
Taka Solutions - Dubai
taka solutions careers,job search,gulftalent,dubai job vacancies

Job description
Employment: Full Time

Taka Technology, the technology division of Taka Solutions is looking for strong customer relationships and successful project delivery of energy efficiency technology projects. The person will be the liaison between the customer, sales and technology development teams. Key tasks include:

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To work with sales team is to coordinate and understand the relationship and scope of projects to create proposals for the technology services, scope and deliverables, support inclosing of deals. The Customer Success manager will develop the scope of work, budgets, pricing, timeline and plan for delivery of project, coordinate with development team to ensure all features are being developed and delivered on time. Requirements to coordinate with Engineering team or customer to review and verify all data is provided and accurate In the specified format for the technology ingestion and use. The position will ensure all requirements are completed, schedule a meeting with the customer and provide training of new features and how to use software. Work will include the maintenance and review of FAQ page and user manual on platform based on engagement with team.

Requirements
A four-year college degree in technology, engineering or data science related. 5+ years of Project Management, Marketing, or related experience. Mastery of planning, delivery and service of small to mid-level projects. PMP and/or CSM Certification (or desire to get this). Working knowledge of enterprise tools (JIRA, MS Project, Excel, PowerPoint, Slack, Trello, Monday.com). Project Management experience within an Agile environment.

See Also: Sales Executive Job at Arabian Medical Enterprises - Dubai

About the Company
We are an energy engineering consulting firm that uses quality engineering, financing and management to optimize building energy use through efficiency to reduce costs, carbon impact and increase asset profitability and value.

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Our comprehensive energy efficiency solutions reduce energy-related expenditures and we do this by deploying the latest technologies and engineering to deliver comprehensive energy solutions that improves energy and water efficiency, reduce carbon impact and saves money. Taka Solutions operates in the SMB sector and we are growing. We are ambitious and agile company with our core values being integrity, ambition and excellence.

How to Apply
Application Procedure
Click the link below to visit and read the original announcement on the recruiting organization's website and apply

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