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| ACTIKNOW - Dubai |
Application Support Job at ACTIKNOW - Dubai
actiknow careers | actiknow dubai jobs | job vacancies in dubai 2021
Job Location: DUBAI
Job Description
– Providing technical support (hardware and software) to users within Organization, and to external clients when required
– Identifying and resolving technical issues for a verity of applications and programs
– Correcting errors if any and modifying the existing programs
– Develop integrated applications for business clients
– Installing various applications on various platforms
– Developing reports on various platforms for users across the business
– Assist with implementation of any application projects. provide technical input where required.
– Provide training to the users regarding any new or upgraded applications
– Managing ticketed query system anf ensuring comprehensive database of up to date
– Maintain and update technical document and procedures
– Preparing maintenance plans and upgrading scheduler for the organization, systems
Job Experience
Job Description
– Providing technical support (hardware and software) to users within Organization, and to external clients when required
– Identifying and resolving technical issues for a verity of applications and programs
– Correcting errors if any and modifying the existing programs
– Develop integrated applications for business clients
– Installing various applications on various platforms
– Developing reports on various platforms for users across the business
– Assist with implementation of any application projects. provide technical input where required.
– Provide training to the users regarding any new or upgraded applications
– Managing ticketed query system anf ensuring comprehensive database of up to date
– Maintain and update technical document and procedures
– Preparing maintenance plans and upgrading scheduler for the organization, systems
Job Experience
- Bachelor’s degree in Computer Engineering, Information Systems, Computer Science or related field
- At least 2 years experience in a high pressure IT Support environment
- Exceptional verbal and written communication skills
- Adaptability and being a fast learner
- Willingness to explore new technologies
- able to work independently
- ability to handle pressure at work
