Call Center Agent Job at Al Ghazi - Dubai

Al Ghazi - Dubai
Al Ghazi - Dubai
Call Center Agent Job at Al Ghazi - Dubai
administrative job in dubai | full-time job in dubai | al ghazi jobs in dubai

Published: January 11, 2021
Location: Dubai, United Arab Emirates
Category: ADMINISTRATION JOBS
Job Type: Full-time

Description
Hiring a Call Center Agent for Dubai.

Key Responsibilities:
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Communicating with customers through various channels.
  • Responding promptly to customer inquiries.
  • Acknowledging and resolving customer complaints.
  • Processing orders, forms, applications, and requests.
  • Knowing our products inside and out so that you can answer questions.
  • Communicating and coordinating with colleagues as necessary.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Ensure customer satisfaction and provide professional customer support.
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Key Requirements:
  • Bachelor degree holder.
  • Two to four years experience in the similar role.
  • Must have excellent communication and interpersonal skills.
  • Must Have Strong problem-solving skills with attention to details
  • Must have ability and sense of active learning.
  • Proactive and courteous customer approach.


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