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| Al Ghazi - Dubai |
Call Center Agent Job at Al Ghazi - Dubai
administrative job in dubai | full-time job in dubai | al ghazi jobs in dubai
Published: January 11, 2021
Location: Dubai, United Arab Emirates
Category: ADMINISTRATION JOBS
Job Type: Full-time
Description
Hiring a Call Center Agent for Dubai.
Key Responsibilities:
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Key Requirements:
Location: Dubai, United Arab Emirates
Category: ADMINISTRATION JOBS
Job Type: Full-time
Description
Hiring a Call Center Agent for Dubai.
Key Responsibilities:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Communicating with customers through various channels.
- Responding promptly to customer inquiries.
- Acknowledging and resolving customer complaints.
- Processing orders, forms, applications, and requests.
- Knowing our products inside and out so that you can answer questions.
- Communicating and coordinating with colleagues as necessary.
- Keeping records of customer interactions, transactions, comments and complaints.
- Ensure customer satisfaction and provide professional customer support.
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Key Requirements:
- Bachelor degree holder.
- Two to four years experience in the similar role.
- Must have excellent communication and interpersonal skills.
- Must Have Strong problem-solving skills with attention to details
- Must have ability and sense of active learning.
- Proactive and courteous customer approach.

