Chief Administrative Officer, Middle East North Africa Cluster Job at Citi - Dubai

Citi - Dubai
 Citi - Dubai
Chief Administrative Officer, Middle East North Africa Cluster Job at Citi - Dubai
citi dubai careers | citibank customer care uae | citibank careers

Job Purpose:
To support the cluster head in managing the overall franchise risk, controls, governance and strategy for the Middle East North Africa cluster.

Job Background/context:
The MENA cluster spans 12 presence countries and 4 NPCs in the Region and covers Citi’s institutional businesses. The CAO for the cluster will be based in Dubai, UAE and will lead/drive specific initiatives such as ensuring safety and soundness, new markets/business entry, process re-engineering, risk management and talent development. The position will work closely with all local and cluster Product and Functional areas that engage with MENA cluster in addition to the EMEA EM CAO. The MENA CAO will manage a team of Franchise Governance Officers based across the cluster. The position will have a matrix reporting line to the EMEA EM CAO.

Key Responsibilities:
  • Franchise Risk and Controls:
  • Work with Finance, Compliance, Products and Coverage groups in coordination with Country BRCCs to ensure that all countries have a strong, consistent and focused control and business ethics environment.
  • Focus on ensuring strong and consistent corporate governance standards in all countries
  • Provide support and guidance on audit preparation (IA and Regulatory)
  • Project manage specific risk and controls related projects
  • As required, support cluster heads on all regional control and governance committees
  • As required, meet with local regulators on franchise issues
Strategy:
Support the cluster head in outlining country and product strategy for the cluster and then lead the execution of the same
Project manage new market entry/exit processes
Lead strategic re-engineering projects (e.g. Simplification)
Manage the process around competitive intelligence (e.g. market size, competition footprint, P&L etc.)

Talent:
Participate in talent process and MA Steering Committee and work with cluster HR on strategic HR issues (e.g. Compensation, promotions, VOE, Localization etc.)
Manage scorecard process for CCOs
Oversight of OICG HC population

Events and Senior travel:
Work with CCOs and GPA to organize and manage senior visits to the cluster

Development Value:
The position provides a very wide scope of activities and geographic coverage with frequent interaction with senior management of all product, coverage and functional lines. In addition to this exposure, the position provides learning opportunities for leadership across a diverse set of countries with a wide range of management challenges.

Knowledge/Experience:
  • Strong knowledge of Citi’s products and services and target customer base
  • Experience in geographic management including business process management
  • Extensive experience within the Financial Services industry
  • Matrix understanding
  • Strategic agility
  • Managing stakeholders at all levels
Skills:
  • Effective communication and presentation / public speaking skills
  • Strong project manager
  • Strategic Business thinker, highly developed problem analysis and solution skills
  • Leadership and management of complex and operational functions
  • Strong organisational and follow-up skills and the ability to multi-task effectively in a high-volume environment.
  • Proven Relationship Manager; the ability to build and foster long-standing relationships amongst the senior leadership team, creating synergies and influencing change
  • Adaptable; the ability to work in an environment where priorities are frequently changing
  • Execution skills, seeks closure
Qualifications:
Graduate/Post Graduate Degree in Finance/ Banking/Economics

Competencies:
  • Leadership (including team building, creativity, flexibility, initiative and motivation as well as the ability to manage diverse teams);
  • Execution skills (Quick thinker who can take strategic decisions to implementation, ability to prioritize; analytical thinking and attention to detail);
  • Ability to handle pressure; strong interpersonal skills required for frequent multi-level interaction; must be excited to travel and experience MENA
  • Strong negotiation skills and numeric / computing skills
  • Valuing Diversity: Demonstrates an appreciation of a diverse workforce and the ability to identify cultural nuances
  • Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organizational success.
  • Strong communication skills across all levels.
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Job Family Group:
Business Strategy, Management & Administration

Job Family:
Business Administration

Time Type:
Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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