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| Al Ghazi - Abu Dhabi |
Customer service Executive Job at Al Ghazi - Abu Dhabi
customer service jobs in abu dhabi | administrative jobs in abu dhabi | career opportunities in abu dhabi 2021
Published: January 6, 2021
Location: Abu Dhabi, United Arab Emirates
Category: ADMINISTRATION JOBS
Job Type: Full-time
Description
Hiring a Customer service Executive for Abu Dhabi.
Key Responsibilities:
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Key Requirements:
Location: Abu Dhabi, United Arab Emirates
Category: ADMINISTRATION JOBS
Job Type: Full-time
Description
Hiring a Customer service Executive for Abu Dhabi.
Key Responsibilities:
- Handle incoming calls and maintain high service level when interact with customers.
- Attend customers' request within agreeable turnaround time in an efficient manner.
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problem.
- Provide accurate and timely solution to customer to ensure impact to customer and company.
- Follow-up promptly with customer to resolve issue either via phone or email.
- Maintains call database by entering information in the system.
- Interface between internal operation and customer to resolve daily requirement and problem.
- Keep up to date on new enhanced products/services in order to maintain a high level of quality services to customers.
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Key Requirements:
- Bachelor’s Degree holder.
- Two years of customer service experience is required for this position.
- Good in the English Language, both in oral and written communication.
- Strong team player, self-motivated and team-oriented.
