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| United Nations Development Programme (UNDP) |
Admin Clerk - Protocol and Customs Clearance at United Nations Development Programme (UNDP)
Job Description
Job Background
Under the guidance and direct supervision of the Operations Manager, the Administrative Clerk (Protocol/Customs Clearance) provides support to administrative services related to Protocol and Customs Clearance, ensuring high quality of work, accuracy, timely and properly recorded/documented service delivery. The Administrative Clerk promotes a client, quality and results-oriented approach consistent with UNDP rules and regulations.
The Administrative Clerk works in close collaboration with the operations, programme and projects’ staff in the CO and with UNDP HQs staff to exchange information and ensure consistent service delivery.
Duties and Responsibilities
Summary of key functions:
Ensures implementation of operations strategies focusing on achievement of the following results:
Corporate Competencies:
Knowledge Management and Learning:
Cash Transfer Program Officer at International Rescue Committee (IRC) Ethiopia
Jobs in Ethiopia: Finance/Admin job at Hurricane Support - Addis Ababa
Jobs in Ethiopia: Regional Project Finance Manager BMMII PB7 at British Council
Jobs in Ethiopia: Driver at Save The Children Ethiopia
NGO Jobs in Ethiopia: Supply Chain Officer at Save The Children Ethiopia
Required Skills and Experience
Education:
Secondary Education with specialized training in administration.
Job Background
Under the guidance and direct supervision of the Operations Manager, the Administrative Clerk (Protocol/Customs Clearance) provides support to administrative services related to Protocol and Customs Clearance, ensuring high quality of work, accuracy, timely and properly recorded/documented service delivery. The Administrative Clerk promotes a client, quality and results-oriented approach consistent with UNDP rules and regulations.
The Administrative Clerk works in close collaboration with the operations, programme and projects’ staff in the CO and with UNDP HQs staff to exchange information and ensure consistent service delivery.
Duties and Responsibilities
Summary of key functions:
- Implementation of operational strategies;
- Provision of administrative and logistical support;
- Maintains excellent relations with relevant national authorities;
- Support to knowledge building and knowledge sharing.
Ensures implementation of operations strategies focusing on achievement of the following results:
- Full compliance of administrative activities with UN/UNDP rules, regulations, policies and strategies;
- Provision of inputs to the CO operation business processes mapping and elaboration of internal Standard Operating Procedures (SOPs) in Protocol, Customs and Clearance in consultation with the supervisor.
- Responsibility for receipt, supervision of customs clearance arrangements, preparation of documents for UNDP shipments (received/ sent), arrangements for shipments. Timely preparation of all the necessary documentation, implementation of follow-up actions, drafting correspondence related to protocol/customs/clearance;
- Regular follow-up with national authorities to ensure that shipments are quickly released;
- Follow-up with national authorities on non-received shipments/luggage;
- Preparation of routine correspondence, faxes, memoranda and reports related to shipments/customs/clearance, in accordance with Office Standard Operating Procedures.
- Information on the national rules regarding protocol, customs and clearance are updated at all times;
- Sharing with the CO Management and the international staff/project personnel of the information regarding protocol, customs and import/export rules;
- The protocol/customs operations are conducted smoothly and with a minimum of difficulty/time.
- Participation in the trainings for the operations/project staff;
- Contributions to knowledge networks and communities of practice.
Corporate Competencies:
- Demonstrates commitment to UNDP’s mission, vision and values;
- Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability.
Knowledge Management and Learning:
- Shares knowledge and experience;
- Actively works towards continuing personal learning and development in one or more practice areas, acts on learning plan and applies newly acquired skills.
- Ability to perform a variety of standard tasks related to logistics;
- Good knowledge of UNDP General Administration Manual;
- Strong IT skills;
- Ability to provide input to business processes re-engineering, implementation of new system.
- Focuses on result for the client and responds positively to feedback;
- Consistently approaches work with energy and a positive, constructive attitude;
- Remains calm, in control and good humored even under pressure.
Cash Transfer Program Officer at International Rescue Committee (IRC) Ethiopia
Jobs in Ethiopia: Finance/Admin job at Hurricane Support - Addis Ababa
Jobs in Ethiopia: Regional Project Finance Manager BMMII PB7 at British Council
Jobs in Ethiopia: Driver at Save The Children Ethiopia
NGO Jobs in Ethiopia: Supply Chain Officer at Save The Children Ethiopia
Required Skills and Experience
Education:
Secondary Education with specialized training in administration.
Experience:
Four years of relevant administrative experience (one year with a University Degree) is required. Experience in the usage of computers and office software packages (MS Word, Excel, etc.) and experience in handling of web based management systems.
Language Requirements:
Fluency in English and national language.
Fluency in English and national language.
