Administrative Assistant – Institutional Effectiveness Job at American University

American University - Dubai

Administrative Assistant – Institutional Effectiveness Job at American University - Dubai

Administrative Assistant – Institutional Effectiveness
The Objective of the Administrative Assistant position is to support the Director and Assistant Director of Institutional
Effectiveness in all related business and operational functions of the Office of Institutional Effectiveness. Furthermore, to
serve as the first point of contact for the Office of Institutional Effectiveness and implement customer CARE (towards all
faculty, staff and students) in order to project a professional image of the University and the Office of Institutional
Effectiveness (OIE).

Principle Responsibilities:

Answer all incoming calls professionally and efficiently, and redirect as appropriate
Greet and assist clients, faculty, staff and students
General office management including knowledge about the office equipment and mail services (including
ordering supplies, and maintaining a professional and presentable office environment)
Handle confidential documents and information (reports, faxes, mail)
Assist with all record keeping and reports as needed
Provide administrative support to the Director and Assistant Director of Institutional Effectiveness in the
various functions and activities carried out by OIE
Maintain a filing and calendar system for the Director of Institutional Effectiveness and OIE
Assist with planning and arrangements for conferences, seminars and other similar events hosted by OIE
Maintain and update the mailing list used in all official correspondence by OIE
Photocopy and collate material as directed by the Director/Assistant Director of IE as needed
Other related tasks or projects as assigned

Competencies and Skills:

Excellent interpersonal, written and communication skills
Strong team skills
Organizational and time management skills
Office administration abilities
Ability to work under pressure
Ability to provide excellent customer service to clients, students and staff
Ability to professionally represent the University
Attention to detail and ability to follow through
Sense of humor and flexibility

Essential Qualifications:

Bachelor’s degree
Expertise with Microsoft Office
Be able to prioritize responsibilities, duties and projects
Strong Professional references

Preferred Qualifications:
Five (5) years or more of effective administrative support

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How to Apply
Applications will be accepted and evaluated until this position is filled.
This position is suitable for those candidates already resident in Dubai.
Interested applicants must submit the following requirements via email to recruitment@aud.edu. (Please state the title of the position as the subject of the email)

Cover letter
Updated CV
Contact information of three (3) academic/professional references

Alternatively, applicants can submit their application materials to the following postal address:
Angele El Khoury
Director of Human Resources
The American University in Dubai
P. O. Box 28282, Dubai, U.A.E.

No telephone calls please.