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| Farah Experiences - UAE |
Human Resources Support Manager Job at Farah Experiences UAE
Job Description
At Farah we thrive on seeing happy guests, colleagues and partners. We believe that each individual that we meet is important, and that we can make a positive difference to their lives. Our purpose is to create happiness…one smile at a time.
As a Human Resources Support Manager you will be primarily responsible to provide functional support around Human Capital domain in Oracle, ensuring that the applications in charge enable the users and organization to use them efficiently.
Your role will include these responsibilities as well;
At Farah we thrive on seeing happy guests, colleagues and partners. We believe that each individual that we meet is important, and that we can make a positive difference to their lives. Our purpose is to create happiness…one smile at a time.
As a Human Resources Support Manager you will be primarily responsible to provide functional support around Human Capital domain in Oracle, ensuring that the applications in charge enable the users and organization to use them efficiently.
Your role will include these responsibilities as well;
- Provide functional support for ERP Human Capital applications (Oracle eBusiness Suite & Fusion).
- Identifies and applies creative and innovative approaches to resolving product implementation and integration obstacles and problems.
- Manage functional requests from end user community.
- Define functional requests priorities, write functional specifications and coordinate developments with technical team.
- Mapping business requirements and translating these requirements into Oracle Applications functional specifications.
- Develop unit test scripts and coordinate User Acceptance Testing of the system enhancements or custom solutions.
- Work with Oracle to resolve service requests.
- Lead and direct the following phases of system life cycle:
- Gather business requirements through business process workshops,
- Analysis, design, configure and development solutions for Oracle Human capital applications,
- Conference Room Pilots (CRP) and User Acceptance Testing,
- Handle Data migration
- Go-Live preparation and cut-over support,
- Post-production support
- Train the end user community on systems where applicable.
Support end user community on the below:
- Retro-pay setup and debug
- Payroll Cycle and processes, including integration with Finance
- Creation of elements, balances, element links, costing, Fast-Formulas and Functions
- Leave and Gratuity accrual and provision
- Absence Management
- Approval Management Engine(AME) configuration
- Creation of Business Group, Location, Department, Grades
- Defining Payment methods, Payroll, Consolidation sets and salary basis
- User Management, creation of responsibility, menu and function
- Reports build and customization based on end user requirements.
- To participate in audits of use of systems. Detect and collect issues, Implement action plan and coordinate actions.
- Adhere and support existing ITIL service management processes, such as change management, incident management and problem management.
- Embrace and adhere to support service level agreements agreed with the end user community.
- Regularly communicate to the users the status of the support or enhancement requests.
- Collaborate with ERP support teams across other domains to ensure timely resolution of incidents.
- Work collaboratively with project team(s) and end users to develop, test, and implement Oracle Cloud solutions.
Qualifications
As an ideal candidate, you must have:
Media Executive Job at RTC-1 Employment Services - Dubai
Operations coordinator Job at Al Ghazi - Dubai
Procurement Executive Job at Al Ghazi - Abu Dhabi
Front Desk Agent Job at Rosewood Hotels & Resorts - Abu Dhabi
Extensive experience in Oracle EBS Modules:
As an ideal candidate, you must have:
- Bachelor’s degree in business administration, computer science or related field is the minimum requirements for this position.
- 7+ years’ experience working with Oracle Human Capital modules:
- 5+ years working with implementation of Oracle Human Capital modules
- 2 + years working with supporting end users of Oracle Human Capital modules
- Strong knowledge of UAE Pension & Statutory calculation.
- Ability to continuously coordinate with multiple parties and supervisors while maintaining independence
Media Executive Job at RTC-1 Employment Services - Dubai
Operations coordinator Job at Al Ghazi - Dubai
Procurement Executive Job at Al Ghazi - Abu Dhabi
Front Desk Agent Job at Rosewood Hotels & Resorts - Abu Dhabi
Extensive experience in Oracle EBS Modules:
- Oracle Human Capital management – Core HR
- Oracle Payroll
- Oracle Self Service HR
- Oracle Talent Management
- Experience on AME workflow (Rules, Attributes, Conditions, etc.)
- Oracle Form / OAF page personalization experience
- Experience with business requirements, technical analysis and design, coding, testing, and implementation of customization within software environment
- Proven ability to be self-directed and operate effectively in a fast-paced, high-energy environment.
- ITIL certified
- Oracle EBS and Fusion certification
- 3+ years experience with service delivery.
- 3+ years experience with project management.
- Knowledge of Oracle Fusion (Cloud) Global HR, Payroll
- Knowledge in Apps Tools like SQL Developer, Data Loader and Web ADI
Interested in this opportunity? Apply now!
Primary Location: Shared Services
Job: Managers (Head Of Section)
Organization: Digital and Technology
Schedule: Regular
Shift: Standard
Job Type: Full-time
Day Job
Job Posting: Feb 8, 2021, 7:31:53 AM
Job: Managers (Head Of Section)
Organization: Digital and Technology
Schedule: Regular
Shift: Standard
Job Type: Full-time
Day Job
Job Posting: Feb 8, 2021, 7:31:53 AM
