Facilities Management Administrator Job at Hays Specialist Recruitment Limited - Middlesbrough

Facilities Management Administrator Job at Hays Specialist Recruitment Limited - Middlesbrough
Hays Specialist Recruitment Limited
Description
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6 weeks temporary work, working for a housing association based in Middlesbrough

Your new company
This is a temporary 6 week role due to start imminently. You will be working for a housing association based in Middlesbrough

Your new role
  • Responding to internal and external communication (telephone and face-to-face). Collate information relating to compliments, complaints and claims appropriately and deal with general customer enquiries
  • Log operational forms, create and manage spreadsheets, monitor key performance indicators
  • Responsible for data input/maintenance and reporting for business stream specific databases and spreadsheets.
  • Establish and maintain good working relationships with all relevant internal and external suppliers, agencies and departments
  • Maintain formal accurate service records, including financial records, employee records and Health & Safety reports, detailing incidents and recording details
  • Raise and co-ordinate orders and invoices, using IT systems
What you'll need to succeed
  • Effective use of IT and media as appropriate with a good understanding of excel
  • Good understanding of value for money principles
  • Able to prioritise to achieve realistic targets, costs and time deadlines
  • Excellent communication skills, both written and verbal including influencing and negotiating skills
  • Able to evident customer service skills with the ability to demonstrate discretion in dealing with confidential or sensitive matters
  • Ability to build relationships with managers and employees at all levels, along with other stakeholders external to the business including customers
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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