Field Office Administrator Job at Varian Medical Systems - Dubai

Field Office Administrator Job at Varian Medical Systems - Dubai
Varian Medical Systems - Dubai
Description
Looking for Field Office Administrator job & Vacancies in Dubai ?. Find latest Varian Medical Systems on ajiranawe.com. Get hired in Varian Medical Systems. Varian Medical Systems carees Opportunities.

Together, we can beat cancer.
At Varian, we bring together the worlds’ best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions. If you want to be part of this important mission, we want to hear from you.

When you join Varian, you’re joining an organization with nearly $3 billion in annual revenue, and more than 10,000 team members across more than 30 countries. You’ll be backed by a culture that is centered on fostering your creative potential and experience the full support of an organization and leadership committed to inspiring you to do your best work. Bring your talent to a place where your work will help fight cancer
The key function of the Field Office Administrator is to provide administrative and clerical support to relieve department managers or staff of administrative details

Key Responsibilities
  • Performs a variety of customer facing and clerical functions in a field office in support of service or installation activities.
  • Resolve common customer inquiries regarding standard Service Contracts, Scheduling, service rates, etc. by phone or by composing and sending own correspondence.
  • Create & enter new customers, install and upgrades into SAP or Workday May process warranty contracts, completed installation documents, scan and post acceptance documents. Inputs and maintains the accuracy of customer related data in SAP or Workday.
  • Runs operational performance reports from SAP or Workday as required for management review Processes Electronic Field Service Reports (EFSR's), submitted by Field personnel, in a timely manner ensuring accuracy and timely submission.
  • Supports the activities of assigned Field personnel per direction of Field Service Management.
  • Receives, processes, and expedites telephoned inquiries from customers
  • Keep up to date of new prices, products, deliveries, service rates and receives training providing sufficient product knowledge to communicate effectively with customers on most routine matters
  • Coordinate messages, appointments, information to callers, file maintenance, department office supplies and mail
  • Researches, compiles and proofs word processing assignments
  • Operates automated office equipment & answers incoming calls and exercises judgment in their further handling
  • Directs customer inquiries on routine matters to appropriate personnel in the field office
  • Types and proofreads letters, quotations, reports, etc.
  • Establishes and maintains accurate records, filing, and follow-up systems in accordance with needs of the office
  • Train new hires on procedures and paperwork, Schedules appointments, meetings, etc., makes travel arrangements.
Minimum Required Skills and Knowledge
  • Highly effective interpersonal skills & communication skills.
  • Possess a Customer Service background, ideally in after sales
  • Must be a self-motivated team player.
  • Highly organized, multi-task orientated and works well in a constantly changing environment.
  • Computer literate with MS Windows and Office. Required Certifications and Training
  • Obtains and completes LMS training plan specific to assigned responsibility.
  • Proficient in utilizing business tools such as: E-mail, Microsoft Word, Excel, and PowerPoint.
  • Experience with HCM (e.g., Workday) or equivalent ERP product and productivity software desired. SAP would be beneficial
  • Excellent fluency in English and Arabic, verbal, spoken and written, is mandatory
  • Excellent attention to procedural detail with a high level of accuracy.
  • Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.
  • Have an overall understanding of customer care and experience management
  • Must understand team collaboration in a matrix environment and have effective networking/relationship building skills at all levels within and outside of the organization.
  • Able to work independently, make decisions within the scope of this role and adhere to the corporate policies and procedures.
  • Be a critical thinker with a clear communication style who is pro-active, logical, analytical and results oriented.
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At Varian, our culture is centered on fostering the creative potential of every employee through teamwork and collaboration. Our technologies touch millions of lives every day, and this inspires us to do our best work – every day. By using your talent, ambition and creativity, you can build a career that allows you to make a real difference in people’s lives.
You’re just one click away from the most impactful work you’ll ever do. Apply now and join our mission to help save lives. Someone, somewhere, will be glad you did.
#LI-OS1
Fighting cancer calls for big ideas.
We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That's why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique individual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer.

#TogetherWeFight

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