Telephone Operator cum Data Entry and Receptionist Job at Delloite

Delloite - Dubai

Description
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We are urgently hiring for the Telephone Operator cum Data Entry and Receptionist

Job Description

We are currently looking for young, dynamic, self motivated Front Office - Telephone Operator.
As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience, whereby your role will include key responsibilities such as:
Receive each guest call in a professional and friendly manner
Maintain effective communication with all related department to ensure smooth service delivery
Handle every query in a polite and courteous manner and exceed guest expectations
Ensure guests are greeted by name upon calling as per the Company Standard
Maintain an up to date knowledge of the hotel and local services
Maintain an awareness of guest profile through the guest profile system
Complete management’s long distance call vouchers and record them on the traffic sheet
Maintain the guest wake up call sheet and deliver calls accordingly on time and to the established standard
Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls
Take messages for guests and management as per the required standard.

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Contact:
054-4581398 or 056-8430715