Description
No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.
Come join us to live well, work better, and be the best
Warranty Administrator | Trading Enterprises | Dubai
About the Position:
We are currently looking for an experienced Warranty Administrator to process warranty / contracts claims originating from all Trading Enterprises branches and ensure minimum amount due from principals efficiently and with quality.Reporting to the MIS & Warranty Manager, your key responsibilities are as follows:
- Ensure to complete warranty/contracts processing on time to reduce contracts WIP’s in order to facilitate the workshops to invoice their pending warranty/contracts jobs as soon as possible.
- Assist all branches sales staff by answering queries, quoting and resolving their contracts related issues.
- Get OJT & all other necessary trainings to be more competent & productive.
- Receive credit note from Principal and process the same to reconcile outstanding accounts.
- Ensure to work as team professionally & efficiently by adopting supporting style to achieve the set targets.
- Ensure excellent quality of warranty/contracts processing to minimise rejection and outstanding amount and maximise repayment from Principals.
About You:
The ideal candidate for this role should possess a Degree or Diploma preferably in Automobile Engineering. You should have at least 2 -4 years in a major automotive manufacturer or dealership / distributorship as a Warranty / Contracts Assistant. Automotive aftersales experience is mandatory. You must be well versed with warranty policies and procedures and its implementation and has the ability to evaluate the warranty processes.You should also be able to communicate effectively with strong analytical, communication and inter-personal skills with administrative competence. Strong Microsoft Office skills, especially in Excel is required and SAP knowledge is a definite advantage!
Al-Futtaim offers highly engaging and supportive work environments in a culture that values, recognises and rewards quality performance.
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