Job Description
A Credit Controller will manage the timely credit collections of outstanding payments, will ensure accurate records of accounts, and will lead Team meetings to inform the Finance department of any issues.What will I be doing?
As Credit Controller, you will manage the timely credit collections of outstanding payments, will ensure accurate records of accounts, and will lead Team meetings to inform the Finance department of any issues. Specifically, you will be responsible for performing the following tasks to the highest standards:- Ensure the timely credit collections of all outstanding payments
- Manage credit meetings with key stakeholders
- Monitor credit limits of all outstanding accounts
- Administer credit processes and policies for other departments in the hotel
- Work with the Finance Manager to build effective working relationships with internal and external customers
- Ensure the accuracy of all charges and credits to the various accounts
- Follow up on all overdue accounts and send to debt collectors, as required
- Manage all account queries and disputes
- Maintain good communication and working relationships with all hotel areas and other homeworkers and be familiar with any Homeworking Policy
- Work with the Finance Manager to build effective working relationships with internal and external customers
- Work with the Account Receivable Supervisor to minimize fraud and error in Accounts Receivable
- Attend finance meetings, as required
- Monitor and ensure that the Credit Policy adopted by the hotel is thoroughly implemented
What are we looking for?
Credit Controller serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:- Relevant degree, in Finance/Accounting or related business discipline, from an academic institution
- At least 3 years’ experience in a similar position in the hotel, leisure or retail sector
- Previous experience in a high volume credit control function within a hotel environment
- Computer literacy, with good Microsoft Word / Excel / PowerPoint skills
- Effective negotiation skills
- Ability to communicate firmly and clearly with internal and external customers
- Rigorous commitment to accuracy and detail
- Ability to develop strong relationships
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in the hospitality industry
- Previous experience as a Credit Controller
