Job summary
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join as a Senior Product Manager to grow the Global Store business in the Middle East and North Africa (MENA).The Global Store (GS) DEX Product Manager will create and manage innovative international product and business solutions, focusing on speed and promise improvement for our customers. Influencing and team building skills are essential for the success of this position. The candidate person must be a customer focused individual who can work with the local and international teams. This position requires strong self-motivation, the ability to read customer insights, business acumen and project management skills. The ideal candidate will have the ability to work closely with teams across different geographies to develop & deliver solutions on complex problems.
Qualifications & Experience
- Bachelor's degree; post-grad is a plus
- 6+ years of experience in DEX, Operations, Supply Chain, product management or business management
- High attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously
- Experience in agile, lean startup product management processes.
- Superior verbal and written communications skills
- Strong organization and project management skills
- Ability to deal with ambiguous problems and build solutions with proper product & project management techniques
- Ability to influence multiple stakeholders and lead cross-functional projects across category or other departments
- Experience using Excel, SQL and similar analytical tools to measure performance, determine improvements and innovations, and to support project requests from partner teams
The ideal candidate has a broad skill set including analytical horsepower, excellent business judgment, strong negotiations skills, deep curiosity about how things work, and a passion for creating a world class shopping experience for our customers. You will work with business teams of all sizes and must have the leadership presence and communication skills to represent Amazon Global Store at all levels.
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In this role, your key responsibilities will be:
- Define strategies & create execution plan with local, international, and global teams to drive shipping speed and cost improvement for the Global Store business.
- Think big and invent new ways to improve Global Store CX
- Contributing to Amazon’s bottom line
- Working with compliance partners to provide compliant solutions
- Mining and analyzing data for metrics and decision support
- Driving results by exercising judgment using available information and building robust excel models
- Fluency in Arabic and experience living in the Middle East highly desirable.
- Proficiency with SQL, plus the ability to learn our in-house analysis tools quickly
Location: Dubai
