The Team
The Billing Team is responsible for ensuring that client invoices are generated correctly and in accordance with client requirements and that they are processed and dispatched in a timely manner. Each Billing Administrator will be responsible for providing a high level of service to the firm's partners and supporting the partners in achieving the region's monthly working capital targets.Key Responsibilities
- Reporting to the billing team leader
- Raising billing guides/draft bills/proformas and finalizing bills on 3E in accordance with Partner instructions and client specific requirements
- Ensuring bills are dispatched in a timely manner
- Submission of bills on various eBilling platforms
- Using 3E to make general matter, invoice or credit note enquiries
- Matter data verification - checking new files for errors in billing related criteria and chasing for legal teams for corrections
- Close liaison with lawyers and focal point for queries
- Liaising with tax team to assess tax treatment of bills / resolving tax related queries from clients
- Dealing with billing related queries on 3E
- Day to day interaction with the Credit Control team to resolve queries and provide necessary back-up to support the collection process
- Liaising with partners / billers in the regional offices to facilitate multi-jurisdictional billing
- Ensuring that service level agreements are recorded and followed
- Reviewing and utilizing client funds as appropriate within billing process
- Running various reports in 3E
- Day to day house-keeping to include processing write-offs and closing files
- Participating in billing review meetings with Partners with line manager
- Undertake ad hoc responsibilities as required by line manager
Candidate Requirements
The ideal candidate will:
- Be educated to at least high school level (an accounting qualification is desirable)
- Have experience of working on 3E or Elite Enterprise, or a similar practice management system
- Have 3-4 years of experience working in a similar role within a law firm or other professional services environment
- Have excellent attention to detail with a high level of accuracy
- Have intermediate MS Office skills (Excel and Word in particular)
- Have excellent written and verbal communication skills
- Have excellent interpersonal skills, with the ability to deal with all levels of staff (particularly at Partner level)
- Have excellent organizational skills
- Have strong time management skills with the ability to priorities key tasks
- Be a team player with the flexibility to work additional hours when required
- Be confident and enthusiastic
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