About Four Seasons Hotel DIFC
In the prestigious Dubai International Finance Centre, Four Seasons Hotel DIFC is a boutique-style sanctuary – ideal for business trips and urban getaways. Stylish and filled with art, this intimate address features just 106 accommodations, including 28 suites. With its iconic location, fresh approach to luxury and legendary personalized service, Four Seasons is sure to exceed the high expectations in the ultra-competitive Dubai market. Successful Four Seasons Candidates will be offered once-in-a-lifetime opportunity rich in personal and professional growth.Join our Team
Work with a team that boasts of employee diversity of 40+ nationalities and which is built on mutual respect, collaboration, excellent service.Four Seasons provides employees with the same level of care that we expect to be shared with our guests.
Four Seasons have been ranked in FORTUNE Magazine's 100 best companies to work
Location: Dubai International Finance Centre
Responsibilities
- Assists the Department Head in motivating and developing a skilled team, leads by example and instills a culture of continuous learning and improvement among employees; actively participates in Employee Relations activities and programs
- Is actively involved in identifying and assessing the needs of employees and helps in the career development of every employee through effective coaching, training and by instilling company values; is concerned for employees' continuous development and personal growth
- Ensures the department is kept in an organized manner in accordance with company philosophy and policies, maximizing efficiency and productivity and achieving established goals; promotes harmony between all departments
- Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule
- Demonstrates standards awareness, by setting example for standards execution, standards testing and implementing action plans to achieve established product and service goals
- Assists the Department Head in preparing annual plans, forecasts and managing expenses to meet departmental budgetary goals
- Maintains an organized administration of departmental and personnel records, including rostering and leave planning
- Ensures employees adhere to the code of conduct and grooming & hygiene standards as specified in the employee handbook
- Conducts daily briefing and monthly departmental meeting and participates in meetings when invited
- Provides regular and fair performance feedback to employees and immediate supervisor, formally and informally as appropriate
Special Requirements
- Has 3 - 4 years of relevant experience in 5 star hotels or resorts. Has held supervisory position in the Rooms Division
- Possesses attitude, management skills and upward mobility
- Technical education in Hospitality management is preferred
- Proficiency in Property Management System is preferred
