Primary Location: Africa & Middle East-Qatar-Doha
Schedule: Full-time
Employee Status: Permanent
Posting Date: 06/Dec/2021, 6:08:02 AM
Unposting Date: 20/Dec/2021, 5:59:00 PM
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
- The FAM is responsible for working with the RAM / GAM to deliver the SCB network to our clients.
- The FAM is accountable for revenues, profitability and risk acceptance (AML, CDD and Credit) of the client entities / buying centres they cover at a country level.
- The FAM is responsible for executing Account Plans of the client entities they cover, establishing and maintaining an end to end understanding of the client entities and client needs and steering the client relationship along with RAM.
- The FAM facilitates collaborative working across the Bank by working closely with the RAM, GAM, Industry and product partners to provide holistic and well-designed solutions to the client
- The FAM should champion Brand, Culture & Conduct
Purpose:
- Lead the profitable origination and client relationship management for a portfolio of International Corporate Clients by delivering the SCB network including setting completing account plans for entities covered.
- Develop and maintain a deep understanding of clients’ business needs, footprint, buying centers and decision making process.
- Partner with the broader coverage team of RMs, industry and product specialists to deliver
- Holistic and well-designed solutions across our full range of products to clients
- Overall client profitability, in particular the cross-sell commitments made as part of the Account Planning and deal approval processes
- Active engagement with senior executives within clients entities.
- Maintain a strong working relationship with Risk, Legal and Compliance and other key stakeholders
Strategy
- Work with the RAM / GAM / RMs on the development and implementation of the client strategy for the designated portfolio as identified through the Account Planning process
- Accountability for delivering financial performance objectives (revenues, costs, RoRWA, EVA etc)
- Accountability for all other objectives for the management and development of client relationships, specifically compliance (AML, CDD) and credit risk.
Business
- Actively identify client needs across full set of SCB product capabilities, originate new business and grow the franchise by capitalizing on bank competitive attributes (eg Network etc).Selectively developing new relationships where required.
- Engage key decision makers in clients’s regional and local buying centres to improve the quality of dialogue. Anticipate clients’ needs and provide strategic advice, bringing in the relevant product and industry partners as appropriate.
- Maximize the profitable revenue to the Bank whilst maintaining focus on client outcomes, strengthening and deepening existing relationships both at the most senior level as well as at the operating level in the clients in the designated portfolio.
- Professionally represent Standard Chartered within region and internationally.
- Bring strategic thought and vision as to how the corporate landscape is changing and where areas of growth lie relevant to the client portfolio.
- Ensure that industry / market and product knowledge is continually developed.
- Stay abreast and anticipate the developments of the Industries / Markets in which our clients operate
Processes
Proactively manage the designated client portfolio to ensure:- Close ties exist with key stakeholders eg. Financial Markets, Transaction Banking, Corporate Finance Risk, compliance, Country CEOs, Service Delivery, etc.
- Risks are appropriately identified and managed.
- The client portfolio is managed in compliance with the regulatory environment, keeping up to date with applicable changes and Group policies with ability to contribute to policy formulation
- Key regulatory risks and concerns are raised into the governance framework throughout the IC team
- All sales disciplines are adhered in accordance with CIB standards ie Account Planning, Call Reports, Deal Pipeline Management, static data management as applicable for the role.
- Develop opportunities through attendance at key Industry events as necessary.
Risk Management
- Take the initiative regarding regulatory, reputational and ethical matters, taking the initiative for providing proactive advice to clients as identified.
- Ensure that key regulatory risks and concerns are raised into the governance framework throughout the Corporate teams
- Embed the Group’s values and code of conduct and develop a robust culture to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among team members.
- Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and/or ensure adequate escalation to Country Banking Heads and Group/governance committees, as appropriate
Governance
- Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the portfolio and, if necessary, oversee changes in these areas
- Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
- Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.
Regulatory & Business conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Drive to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]*
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Adhere to local regulator [PRA/FCA] prescribed responsibilities and Rationale for allocation.
Key Stakeholders
Internal:
- Engage with product partners within the country & region to ensure breadth and depth of client coverage and deepening.
- Engage with Relationship Managers on relevant client account management activities
- Consult with stakeholders in Risk and Legal & Compliance to ensure that the portfolio remains credit worthy and within the policies of the bank.
External:
Designated point of contact with IC clients, acting as a trusted advisor/value added partner to clientsPeers in the Corporate Banking sector
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Other Responsibilities
- Embed Here for good and Group’s brand and values in CCIB
- Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
- Multiple functions
- Our Ideal Candidate
- Bachelor degree in Banking or Finance preferred.
- Experience in banking or other relevant environment
- Risk & AML certified as stipulated by Bank policy
- Languages: English and/or local language skills as relevant to country requirements
- Apply now to join the Bank for those with big career ambitions.
- To view information on our benefits including our flexible working please visit our career pages. We welcome conversations on flexible working.
