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Description
The primary responsibility of a Guest Service Agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.
Qualifications
- A strong focus on customer service
- Prior experience at least 1 year in luxury hotel in Front Office operations
- Excellent communication skills; fluency in English is required
- Arabi Speaker an addition language requirement
- Able to work in shifts, weekends and public holidays
- Computer skills in MS Office; experience with current Property Management Systems (PMS) is preferred
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Additional Information
Able to relocate to isolated resort location
Keywords: Guest Service Agent Jobs in Abu Dhabi, UAE | Guest Relations Agent Jobs in UAE
