Walk in Interview, Apply for Call Center Agent Job in Abu Dhabi, UAE
Description
Hiring a Call Center Agent for Abu Dhabi.
Key Responsibilities:
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Taking part in training and other learning opportunities to expand knowledge of company and position.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
- Building lasting relationships with clients and other call center team members based on trust and reliability.
- Utilizing software, databases, scripts, and tools appropriately.
- Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
Key Requirements:
- Bachelor degree holder.
- Three years experience working as Call center Agent.
- Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
- Understanding of company products, services, and policies.
- Proficiency with computers, especially with CRM software.
Other Recent Jobs
Published: March 16, 2022
Location: Abu Dhabi, United Arab Emirates
Category: Customer Service / Reservations / Telecalling
Job Type: Full-time
Keywords: Working in Abu Dhabi 2022 | Nafasi za Kazi Abu Dhabi | Jos in UAE for Experts 2022 | Jobs in Abu Dhabi for Foreigners | Urgent Hiring in UAE
