Customer Service Executive Job at Spiral Marketing Management | Dubai
Spiral Marketing Management Careers | Jobs in Dubai
Salary: negotiable
Posted: June 22, 2020
Category: Customer Service
ROLES & RESPONSIBILITIES
- Answering all incoming calls and determine customer requirements and needs.
- To demonstrate excellent customer service by resolving customers billing and service problem.
- Gathering and reporting customer feedback about the services and report to management.
- Ensuring customer service satisfaction is promoted and reached.
- To serve as contact point for key customers and internal teams.
- Possessing excellent customer service skills.
- Must be helpful, courteous approach to resolving complaints.
- Should have proven previous experience as a Customer Service Executive.
- Having critical thinking skills and able to make good decisions.
- Excellent organizational and time management skills.
- Strong attention to detail.
- Must be flexible, friendly with positive attitude.
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