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| Komtech Group |
Customer Service Executive Job at Komtech Group Abu Dhabi
Komtech Group Careers | Komtech Group Jobs
Date Posted :July 3, 2020
Category :ADMIN JOBS
Job Type :Full-time
See Also: SECRETARY Job at Pyrogreen Group | Dubai
We needed experienced candidate for the post of a Customer service executive in Abu Dhabi. Applicants who are interested can apply.
Job Details:
- Manage large amounts of incoming and outgoing calls.
- Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Identify and assess customers’ needs to achieve satisfaction.
- Follow up to ensure that appropriate actions were taken on customers' requests.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
Job Requirements:
- Bachelor degree with experience in the similar role.
- Excellent communication skill.
- Computer literate.
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