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| TitanSkill Staffing - Dubai |
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Job Title : Customer Service Agent
Job Type : Full Time
Salary : Negotiable
Qualification : Any Graduation
Location : Dubai
Country : United Arab Emirates
Job Duties and Responsibilities:
- Ensure that all internal systems and procedures are accurately followed to include bookings completed and reported within the EventsAIR system
- ensuring all financial transactions are managed through customer/supplier contracts. Budget and reconcile each project with Finance ensuring that budget variance no more than 5% of total number of groups handled.
- Build inventory, packages, booking portals, invoices and LPO’s within the Events AIR system to efficiently and professionally manage interactions with customers, agents and suppliers.
- Coordinate and escalate complex or specialized enquiries to responsible teams to ensure ad hoc support is provided
- Attend site inspections of product to ensure that the product is of a high standard and sellable.
- Track major customer complaints and report key issues to supervising colleagues.
Job Requirements and Qualifications:
- Minimum High School certification or anything above
- Minimum 2 years experience in travel, tourism or hospitality as inside sales coordinator, administrator or customer service Executive.
Application Procedure:
Click the link below to visit and read the original announcement on the recruiting organization's website and apply with your recently updated CV.
