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| WHR Solution - Fujairah |
Guest Service Agent Jobs | jobs in uae
About CompanyNestled between the foothills of the Hajar Mountains and the glistering Indian Ocean, the Resort transports guests into a surreal realm of the eclectic flavors and extraordinary entertainment, palaces of pampering and exotic adventures. Reflecting the mosaic of cultures that rested up here long ago, the interplay of Arabic, Moroccan and Eastern design themes infuse the entire resort. Soft lanterns, Moorish balconies and a Mediterranean open air amphitheatre add unique character to a sprawling boutique-hotel ambience. Located on the East Coast of the United Arab Emirates, 140 km from Dubai and 45 km away from Fujairah National Airport, this peaceful sanctuary is guaranteed to redefined elegance and graceful atmosphere. Whether it's exploring the emirate historical attractions or just lounging on the beach, Miramar Al Aqah Beach Resort is the perfect place to soak it all in. Along with unique blend of traditional Arabian hospitality, luxurious accommodations and unrivalled service, guests are guaranteed to have a vacation like nowhere else.
See Also: Assistant Front Office Manager Job at WHR Solution - Abu Dhabi
Guest Service Agent Job Descriptions
Basic Functions
Represents the hotel to the guest throughout all stages of the guest’s stay. Determines guest’s reservation status. Helps guests complete registration cards and then assign rooms, accommodating special requests whenever possible. Verifies the guest’s method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks. Works closely with housekeeping department. Maintain guest room keys storage. Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. Know the location and types of available room as well as the activities and services of the property.
Main Duties
- Register guests and assigns rooms. Accommodating special requests whenever possible.
- Thoroughly understand and adheres to proper credit, check-cashing, and cash-handling policies and procedures.
- Understands room status, room status tracking, know room locations, types of available rooms and room rates.
- Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
- Preparing room keys for arrivals, files registration cards and room charges.
- Knows how to use front office equipment.
- Processes guest check out.
- Uses proper telephone etiquette and message handling procedures.
Skills Required
Microsoft Office
OPERA SYSTEM
Compensation & Benefits
Competitive Salary package, Sharing Accommodation, Duty Meals, Every 2 Years ticket, Medical Insurance.
Guest Service Agent Job at WHR Solution - Fujairah
Application ProcedureClick the link below to visit and read the original announcement on the recruiting organization's website and apply with your recently updated CV.
