Front Office Associate Job at Citymax Hotels UAE - Al Barsha

Citymax Hotels UAE - Al Barsha
Citymax Hotels UAE - Al Barsha
Front Office Associate Job at Citymax Hotels UAE - Al Barsha
hotel jobs in uae | citymax hotels uae careers | front office jobs in uae

Front Office Associate - (2100007K)
Description
  • Upsells the hotel to guests whenever the opportunity arises.
  • Keeps informed of Citymax hotel policies and procedures as they relate to the FO operations and guest service.
  • Blocks and pre-registers rooms according to reservation requests.
  • Blocks rooms for arriving guests according to set procedures.
  • Makes and follows through room-rate-name changes.
  • Immediately processes all checked-in registration cards and sets up an accurate folio in the system.
  • Types all pre-registered and NSR key envelopes prior to guest arrival.
  • Double checks accuracy of pre-registration, room allocation and keys in the key jacket.
  • Attends to every guest requests the best way possible.
  • Keeps informed of the hotel’s emergency procedures.
  • Maintains a clean neat work area at all times.
  • Checks supplies weekly in the work area and requisitions accordingly.
  • Keeps updated on the system operation and procedures.
  • Performs other duties as may be assigned from time to time.
Qualifications
  • Upsells the hotel to guests whenever the opportunity arises.
  • Keeps informed of Citymax hotel policies and procedures as they relate to the FO operations and guest service.
  • Blocks and pre-registers rooms according to reservation requests.
  • Blocks rooms for arriving guests according to set procedures.
  • Makes and follows through room-rate-name changes.
  • Immediately processes all checked-in registration cards and sets up an accurate folio in the system.
  • Types all pre-registered and NSR key envelopes prior to guest arrival.
  • Double checks accuracy of pre-registration, room allocation and keys in the key jacket.
  • Attends to every guest requests the best way possible.
  • Keeps informed of the hotel’s emergency procedures.
  • Maintains a clean neat work area at all times.
  • Checks supplies weekly in the work area and requisitions accordingly.
  • Keeps updated on the system operation and procedures.
  • Performs other duties as may be assigned from time to time.
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Primary Location: AE-AE-United Arab Emirates
Work location/ موقع العمل: HOSP - Al Barsha - Dubai, UAE HOSP - Al Barsha - Dubai, UAE HOSP - Al Barsha - Dubai, UAE, , Dubai
Job: Landmark Hospitality Front office
Organization: Citymax Hotels UAE
Schedule label /الجدول الزمني: Regular
Shift: Standard
Job Type: Full-time
Day Job
Job Posting/نشر تسمية الوظيفة: Jan 13, 2021, 8:27:26 AM

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