Prime Healthcare Group - Dubai |
Front Office Executive Job at Prime Healthcare Group - Dubai
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Front Office Operations:
Warehouse In Charge / Helper helper Job at Christenzaken - Dubai
Office Worker Platform Job at ACTIKNOW - Dubai
Sales representative Job at Christenzaken - Dubai
Store in charge Job at Christenzaken - Dubai
Preferably graduate of Nursing or with medical background.
Medical: Non Medical
Close Date: 31/03/2021
- Ensure timely response to all the telephone calls received at the front desk and respond or transfer them appropriately ensuring highest levels of customer care
- Ensure front office reception area is ambiance is appropriately maintained to comfort patients
- Welcoming the patient to the facility and ensuring all of the patients questions are responded with accuracy.
- Carrying out the registration process to assist the patients for doctor appointments, laboratory tests, radiology tests and any other services as desired / required.
- Ensuring registration documentation are complete to adhere to the department policies and procedures
- Clearly communicate with the patient and family about the pre-procedure requirements and steps involved
- Educate the Patient / Patient Family on doctor’s consultation / follow up therapy or laboratory test procedures in line with the requirement of the patients visit.
- Ensure to follow the documentation process including the patient consent form sign-off required for process healthcare insurance claims
- Adhere to the protocol for acquiring approvals for certain – procedures / tests or medication. Advice the patient about turnaround the usually required by the insurance policy
- Contact the patient to update when the approvals are received from the Insurance, to enable the patients to visit for the required procedures or tests.
- Advice the concerned department – i.e. laboratory or pharmacy with the updated details of the patients’ insurance approvals.
- Ensure that only approved insurance claims for testing or therapy are being invoiced to enable generate barcodes for report documentation.
- Coordinating with office assistants to ensure the request form for diagnostic services / branch are being appropriately addressed.
Warehouse In Charge / Helper helper Job at Christenzaken - Dubai
Office Worker Platform Job at ACTIKNOW - Dubai
Sales representative Job at Christenzaken - Dubai
Store in charge Job at Christenzaken - Dubai
Preferably graduate of Nursing or with medical background.
Medical: Non Medical
Close Date: 31/03/2021