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| Carlton Hotels & Suites - Dubai |
Front Office Receptionist Job at Carlton Hotels & Suites - Dubai
Looking for a Front Office Receptionist Job in dubai | Looking for hotel jobs in dubai | indeed job dubai
Job description
As a Receptionist, you will be the first point of contact and contribute to the first impressions of the guests and ensure the following main tasks are preformed to the highest standard:
As a Receptionist, you will be the first point of contact and contribute to the first impressions of the guests and ensure the following main tasks are preformed to the highest standard:
- Check-in through check-out and complete audits, as required
- Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
- Demonstrate a high level of customer service at all times
- Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
- Follow company brand standards
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Requirements
- Proven work experience as a Hotel Receptionist
- Professional attitude and appearance
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- Arabic language speaker is advantage
