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Guest Service Agent Job at MINOR Hotels - Dubai
hotel jobs in dubai 2021 | minor hotels careers | minor hotels jobs
Guest Service Agent
Location: Dubai - United Arab Emirates
Employment Type: Full-time
Company Location: Avani Palm View Residences & Suites
Company Description
Avani Palm View Dubai Hotel & Suites soars 48 storeys high, the Dubai Marina and Palm Jumeirah beyond providing a wow backdrop. Featuring a range of accommodation configurations, Avani offers the perfect base for corporate travellers, families and long-term guests looking for contemporary comforts and style. Wake up to dazzling views. Wander an exclusive neighbourhood. Lounge by the rooftop pool sunning with a cocktail in hand, taking in the ever-evolving skyline.
Job Description
As a Guest Service Agent, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner. You will take personal responsibility for ensuring that all issues pertaining to guest satisfaction are met, and that follow up is completed in a timely manner. You will be proactive and innovative suggesting alternatives that meet guest needs, ensuring their delight with their experience.
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Qualifications
• Vocational School in hotel management
• Previous experience in Front Office is preferred
• Good understanding of Front Office Systems
• Good communication skills
• Good English - both written and spoken
Location: Dubai - United Arab Emirates
Employment Type: Full-time
Company Location: Avani Palm View Residences & Suites
Company Description
Avani Palm View Dubai Hotel & Suites soars 48 storeys high, the Dubai Marina and Palm Jumeirah beyond providing a wow backdrop. Featuring a range of accommodation configurations, Avani offers the perfect base for corporate travellers, families and long-term guests looking for contemporary comforts and style. Wake up to dazzling views. Wander an exclusive neighbourhood. Lounge by the rooftop pool sunning with a cocktail in hand, taking in the ever-evolving skyline.
Job Description
As a Guest Service Agent, you will be responsible for ensuring that all guests enjoy a positive and memorable experience. You are a key representative of our hotel and brand, and as such you will need to anticipate guest needs, and handle inquiries in a helpful and attentive manner. You will take personal responsibility for ensuring that all issues pertaining to guest satisfaction are met, and that follow up is completed in a timely manner. You will be proactive and innovative suggesting alternatives that meet guest needs, ensuring their delight with their experience.
Other jobs in uae 2021
Female Area Operations Manager Job at Fitness First UAE - Abu Dhabi
Reservations Agent Hilton Hotels & Resorts - Ras al-Khaimah
Operations Assistant Job at Al Ghazi - Abu Dhabi
Registered Nurse Job at PROVITA(AMERICARE) - UAE
Office Data Entry Clerk Job at group llc co. - Dubai
Qualifications
• Vocational School in hotel management
• Previous experience in Front Office is preferred
• Good understanding of Front Office Systems
• Good communication skills
• Good English - both written and spoken
