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| Talabat - Dubai |
Project Coordinator Job at Talabat - Dubai
talabat dubai careers | current vacancies in dubai | indeed job dubai
As part of the Delivery Hero network, Talabat is the pioneer of the online food ordering industry in the Middle East. Our operations span across Kuwait, Egypt, KSA, Bahrain, Oman, Qatar, Jordan and the United Arab Emirates.
Talabat was voted the UAE best food app in 2016/2017 by BBC Good Food with over 1,600+ employees, 3.8+ million users, 13,300+ of brands with more than 300,000 daily orders and we are just getting started!
What's On Your Plate?
Role Summary:
This role is responsible for taking ownership and execution of Last Mile Excellence programs and projects geared towards KPI improvement.
This role will be responsible for execution of projects with a focus on monitoring and improvement of Last Mile Customer Experience metrics, Cost metrics as well as Reach (delivery distances, % population catered to) for all cities where Talabat is present, and for all verticals of last mile delivery.What’s on Your Plate?
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Talabat was voted the UAE best food app in 2016/2017 by BBC Good Food with over 1,600+ employees, 3.8+ million users, 13,300+ of brands with more than 300,000 daily orders and we are just getting started!
What's On Your Plate?
Role Summary:
This role is responsible for taking ownership and execution of Last Mile Excellence programs and projects geared towards KPI improvement.
This role will be responsible for execution of projects with a focus on monitoring and improvement of Last Mile Customer Experience metrics, Cost metrics as well as Reach (delivery distances, % population catered to) for all cities where Talabat is present, and for all verticals of last mile delivery.What’s on Your Plate?
- Create the plan for execution of the project and outline SMART KPIs
- Ensure timely monitoring of each KPI with periodic reports to be submitted to management as required
- Ensure smooth rollout and functioning of Talabat’s own fleet project, tracking process adherence and metrics like drop rate, on-time performance, driver attrition, vehicle utilization, and vehicle performance
- Analyze cost-benefit for each project and ensure buy-in from key stakeholders before initiating execution
- Take accountability of execution and liaise with all internal and external stakeholders to align on project plan
- Develop and maintain standard operating procedures, train and coach where required and ensure compliance
- Proactively highlight risks and build mitigation plans on new strategic projects; communicate the same effectively with management
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