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| Deloitte - Abu Dhabi |
When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. Looking for a rewarding career? Take a closer look at Deloitte & Touche ME. You'll understand that Deloitte is a Tier 1 Tax advisor in the GCC region since 2010 (according to the International Tax Review World Tax Rankings). It has received numerous awards in the last few years which include Best Employer in the Middle East, best consulting firm, and the Middle East Training & Development Excellence Award by the Institute of Chartered Accountants in England and Wales (ICAEW).
In addition to our opportunities in audit, tax, consulting, and financial advisory, we offer a variety of careers in Internal Client Services (ICS) considered essential to the growth of the Firm. Whether in Human Resources, Finance or PR, a career in ICS with Deloitte & Touche ME will give you the opportunity to join a firm undergoing rapid expansion in a region of fast-paced growth. Your role will not just put your passion for creative solutions to the test, it will provide you with an environment to grow and build a career based on excellence.
Our Purpose
Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.
Our shared values guide the way we behave to make a positive, enduring impact:
- Lead the way
- Serve with integrity
- Take care of each other
- Foster inclusion
- Collaborate for measurable impact
During your tenure as a Resource Planner Admin, you will demonstrate and develop your capabilities in the following areas:
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Qualifications:
- Maintain confidentiality of all internal company's and clients’ information.
- Ensure all customer data is complete, accurate, up-to-date, consistent and compliant, managing data cleansing activities where required.
- Design and produce dashboards/reports to provide in-depth analysis of the Sales data as per request.
- Work with the CRM Manager to ensure CRM system is configured to ensure a high level of data quality.
- Reflect all CRM engagements on the planning tool, RPViewer.
- Update RPViewer regularly to reflect all changes in the schedule, resolve clashes, etc..
- Liaise with Managers and leaders to reflect all engagements on the audit schedule.
- Perform regular reconciliations between actual and planned hours to ensure completeness.
- Plan all resources on the schedule and within budget, including inventory counts and any other ad-hoc assignments.
- Maximize staff utilization by planning unassigned resources to engagements.
- Set up meetings to resolve conflicts on the schedule.
- Include all planned annual leaves, study leaves, trainings, holidays and any other similar time.
- Reflect all on-boarded and off-boarded staff on the planner (i.e., new joiners & leavers).
- Collaborate with Learning leader to obtain and reflect all learning requirements on the schedule
- Report staff surplus and shortages / manpower requirements.
- Prepare timesheets & productivity reports against schedule
- Submit data for dashboard preparation. Analyze dashboard data for accuracy and communicate trends and concerns to leadership.
- Perform other relevant tasks as deemed necessary.
- Builds own understanding of our purpose and values; explores opportunities for impact.
- Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent
- Understands expectations and demonstrates personal accountability for keeping performance on track
- Actively focuses on developing effective communication and relationship-building skills
- Understands how their daily work contributes to the priorities of the team and the business
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Qualifications:
- Bachelor’s Degree or equivalent (Business Majors)
- A minimum of 2 to 4 years of experience
- Proven experience in Data Analysis
- Demonstrated experience in Resource Planning
- Advanced level of technical proficiency and computer literacy (Word, Excel, PowerPoint, Microsoft Management)
- Fluency in Arabic and English (Reading, Speaking and Writing)
