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| Aramex - Dubai |
- Implement the map designed for each customer‘s operation to meet the customer requirements and Aramex standard.
- Attends customer’s meeting as required
- Ensure meeting customer’s SLA’s for all customers.
- Analyze all customer requests impacting both cost and operational workflow.
- Reporting any information that might impact company image and brand or functioning
- Ensure identifying direct reports training needs and propose training needed to HR.
- Assist and train personnel to use warehouse systems, DQMS and the processing of work orders.
- Facilitate the flow of information horizontally and vertically
- Plan, hire and manage part-timers and overtime.
- Monitor and control the warehouse team at all levels.
- Makes sure the warehouse performance is up to standard.
- Ensure meeting customers’ SLAs
- Maintain IRA (inventory record accuracy) as per standard.
- Adhere to company HSSE, compliance and sustainability corporate policies/processes
- Acts on all assigned outcomes of the quality audits.
- Adhere to all shipping and handling legislations.
- Ensure operation is run according to the cost budgets assigned.
- Makes sure WMS is updated on time and accurately and as per the procedures.
- Responsible for maintaining stock accuracy and integrity levels.
- Continuously reviews operations for opportunities of improvement and initiates needed actions.
- Perform inventory housekeeping.
- Monitors capacity, productivity and performance dashboards/reports, analyse data for trends and/or spotting issues.
- Coordinate with warehouse customer service team on clients’ orders and issues.
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Company Overview:
Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.
