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| DataDome USA |
Employment Type: Permanent contract
Location: New York
Job description
DataDome is a fast-growing tech scale-up, leading the bot protection industry from New York, Paris, and Singapore. Based on AI & Machine Learning, our cybersecurity solution beats illegitimate traffic, so that sensitive data remains safe and online platforms can perform at optimum speed.
We’re proud to protect hundreds of customers worldwide, including TripAdvisor, The New York Times, Footlocker, Hanes Brands, Hermès, Rakuten, LVMH, Adevinta and many others.
Our offices gather talents coming from 10 different countries. Our Team Members particularly like our central & modern offices, an accessible management Team, off-sites and other Team Building events.
Want to help us win the war against bad bots? Join our Botbusters team!
WHAT WE OFFER …
- A stimulating working environment with passionate individuals and a first-class R&D team creating a top-quality and innovative solution, making DataDome one of the strongest performers in the bot protection industry
- A joyful workplace with many events throughout the year: annual offsite, summer and Christmas parties; drinks, Breakfast every Monday & Friday
- 20 PTO, including sick and personal days + 10 company holiday
- Competitive salary and rewards policy
- Medical, dental and vision
- Office located in the heart of Manhattan, in Union Square (Part or full remote is allowed)
The Solutions Engineer, will report directly to the Head of Solution Architecture based in NYC and will play a crucial role in helping prospects understand the value of DataDome for their business.
As a Solutions Engineer, you will work closely with Account Managers to explain and implement the DataDome solution to leading enterprises and startups. You will handle all the technical discussions with prospective clients and assist them with understanding how the DataDome solution works and how it can be implemented in their existing architecture.
MAIN RESPONSIBILITIES
- Understand complex customer business problems and advise them on how to deploy the DataDome solution
- Visualize customer internal systems and information topology
- Lead technical discussion with prospects
- Prepare and deliver high impact presentations and demonstrations that tell DataDome’s differentiated story
- Guide customers through the evaluation process ensuring that DataDome’s solution meets key business objectives and technical requirements
- Configure prospect’s instance to enhance bot detection
- Work cross-functionally between different sales, engineering, product and marketing teams to promote the adoption of the DataDome solution and share customer feedback
What we look for:
- Bachelor’s Degree in Computer Science/Engineering or equivalent experience
- At least 3 years pre-sales experience within a mid-market to enterprise level SaaS ecosystem
- A consultative approach with solving the customer’s business challenges and have a track record of successfully overcoming technical and security objections.
- Experience in translating technical concepts into language for varied audiences including software engineers, CTOs…
- Good understanding of web-based solutions, website development and structured data
- Highly analytical mindset, that can manage client relationships as part of a market leading, AI driven organization.
- Customer oriented with excellent written and verbal communication skills
- If you speak French or Spanish, you will have a great advantage too! (but not mandatory)
What are the next steps?
- If your application is selected, our Talent Acquisition Manager will contact you for a first chat
- You will then meet with our Head of Solution Architecture (based in NYC)
- You will do a 1h work session on typical client situations with our Head of Solution Architecture and a US Account Manager
- The final step will be a 1 on 1 meeting with our CTO
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Welcome to DataDome!
DataDome is an equal opportunity employer, and proud to be committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.*
