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| Sky UK |
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. Our people make Sky a truly exciting and inclusive place to work – a place where you can be yourself and let your skills shine.
Team Overview:
We are building an Automation Centre of Excellence for our OTT engineering teams. No matter the device, the time or the place, we make sure that engaging large, diverse audiences with premium entertainment is possible. Our vision is to deliver the world's best entertainment.
“This is a phenomenal opportunity to join the Reliability Engineering team and help other teams across the group by assisting in troubleshooting the issues where E2E knowledge is required. You'll join a hardworking, ambitious and forward-thinking team where the focus is on improving the reliability of our backend APIs and apps” - Senior Reliability Engineering Manager
What you'll do:
• Develop in-depth knowledge of backend APIs and apps
• Develop a general E2E knowledge of the systems across all propositions and all territories
• Participate in incident resolution and root cause investigation calls representing the group
• Actively manage group risks and reliability tasks
• Help to build and maintain a centralised dashboard for key metrics for platform health
• Review platform health regularly and investigate any anomalies using tools like Conviva/New Relic/Kibana/Grafana/Prometheus
• Stay open to changes as the role and the team evolve
• Potentially lead a team of reliability engineers
What you'll bring:
• Strong understanding of OTT technologies with a focus on streaming metrics, protocols and terminologies
• Industry experience and a successful track record in assisting with the resolution of issues across complex microservices
• Good knowledge of Kibana, Grafana and Splunk
• A basic understanding of AWS, GCP, Kubernetes and networks across on-premise and Cloud environments
• Strong communications and an ability to articulate clearly
• The ability to demonstrate a focused, determined and proactive attitude
• Excellent troubleshooting skills and a proactive mindset with an ability to analyse logs
The Rewards:
There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special. Here are just a few:
• NOW TV premium subscription
• Sky Q, for the TV you love all in one place
• Generous pension package and private healthcare plan
• Discounted mobile and broadband
• Access to thousands of LinkedIn Learning and Pluralsight courses
• A permanent, secure contract from the start (no probationary period)
The Office:
Our Osterley campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Chiswick Park, Gunnersbury, Acton Town and Ealing Broadway tube stations. There's also plenty of parking, bike shelters and showers.
On campus you'll find six subsidised restaurants and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.
Flexible Working:
We don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, so we're happy to support our people as much as we can with flexible working.
Especially during these challenging times, we'll do everything we can to support you during your application. We're currently recruiting through a fully remote interview process and you'll also be able to start work with us remotely. But you'll need to be living in the UK at the time of start and able to work freely in the country.
If you need us to make any adjustments to our recruitment process, speak to our recruiter, Wander Amorim, who will be happy to support you.
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Why wait?
Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.
To find out more about working with us, search #LifeAtSkyacross social media.
A job you love to talk about
Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer
