Doubletree by Hilton vacancies - Ras al-Khaimah, E-commerce Executive

Doubletree by Hilton

Job Description

• Monitor online customer feedback and be the main point of contact for all internal website queries.
• Create & maintain website content and ensure all content is up to date and ensure all pages, products & prices on the site are correct, updated and in line with trading at all times.
• Assist in day to day management of PPC campaigns implementation & monitoring.
• Assist in day to day management of SEO strategy, implementation & monitoring.
• Manage day to day social media implementation.
• Coordinate all website activity with international 3rd party partners.
• Analyzing ecommerce data of our branded website and implement measure that promote and improve the presence of the hotel on the web.
• To monitor, implement and execute the active presence of the property on all Social Media tools to maximize the online exposure of the property, with the goal of increasing fans / followers / subscribers for property pages.
• To monitor and develop e-newsletters, when needed, that fit within brand standards that carry property information, news and /or promotions
• To identify and evaluate new marketing opportunities to increase direct internet traffic as well as monitoring the online presence and rate position of relevant competitors.
• Maintaining an understanding of current ecommerce practices through continuing education, reading, or participation in professional conferences, workshops, or groups.

What are we looking for?

e-Commerce Executive serving Hilton Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Educated to college level or equivalent in work experience
• Experience with Social Media platforms
• Creativity and ability to generate a content
• Experience in a similar marketing role
• Proven experience of supporting, planning and managing project work to tight deadlines
• Experience of the main functions of marketing and leading smaller projects
• Demonstrated ability to interact effectively with various levels of management
• Proven experience of working to and understanding key marketing and eCommerce plans and strategies
• Excellent written and verbal communication skills in English. High-level proficiency of native language dependant on location of role
• Proficiency in Microsoft Office applications, budget management and project and time management
• Demonstrates an understanding of commercial awareness, able to adapt to changing priorities with key judgement and decision making skills
• Ability to interact effectively, create solutions, influence others and work diplomatically with a wide range of individuals
• Professional approach, clean and well groomed at all times
• Friendly demeanour, positive and enthusiastic attitude with strong customer focus and able to work independently
• Honesty, integrity, passion for hard work
• Demonstrated self-starter, with excellent attention to detail
• Creatively minded and has a thirst to work in marketing for the hospitality industry
• Enjoys working collaboratively and is a key team player with a “can do” attitude and thrives on a challenge
• Good understanding of Hilton, its core values and management structure

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What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

location: Ras al-Khaimah, UAE

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