Company Description
Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter.
Job Description
- To work as a team with colleagues, to ensure timely service and a smooth running operation.
- To understand and adhere to all hotel policies and Standard Operating Procedures with regard to guest service, how to run the operation, and personal discipline and grooming.
- To perform every guest interaction in a friendly and welcoming manner
- To maintain professional telephone etiquette and a perfect understanding of reservation’s policies and procedures.
- To be completely familiar with the services offered in the restaurant and throughout the hotel.
- To greet and seat guests in the restaurant in a warm and friendly manner, and set the tone of welcoming hospitality that will continue during the entire guest experience.
- To ensure that the front or the restaurant is always covered, and that the entrance to the restaurant is as welcoming and attractive as possible.
- To check each table to ensure that it is clean and fully set up before any guests are seated at the table.
Qualifications
- LOCAL HIRE ONLY
- Customer Service
- Staff Leadership
- Dinner Service Planning
- Skilled problem solving abilities to address concerns
- Friendly and professional greeting of arriving guests
- Great communication with team members guests and management
Recommended:
Click to Check
Other Recent Jobs here!Additional Information
Other languages is an advantage ( Arabic/ Russian/ Chinese)
