Front Office Supervisor
First impressions are everything! As a Front Office Supervisor, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
- Passes information on as necessary to other departments (floor staff, technical etc) and to other members of the front-desk team
- Update promptly (within one hour from guest arrival or departure) all guest information in the HEIS on line system (check in and check out)
- Control that the system is always updated at the beginning and during every shift (AM, PM and night)
- In charge of filing all guest data after update in the HEIS system
- Able to replace the operator whenever necessary
- Keep the HEIS log book updated
Your experience and skills include:
- Service focused personality is essential; experience is an asset
- Prior experience working with Opera or a related system
- Fluency in English; additional languages are a plus
Your team and working environment:
Diverse, young and vibrant team
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Recommended:
Click to Check Other Recent Jobs here!Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
