Who we are
We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.
What you will be doing
At Chalhoub together we achieve excellence! As a Trainer you will be responsible for imparting your knowledge and awareness of the Luxury Gifts/ Fashion or Beauty categories by using best training practices. You will also research and localise materials on the category and brands to develop the training material to be delivered.- Implement all training programmes in line with the Beauty learning ladder at the Retail Academy
- Review and update the training programmes of the Beauty learning ladder with the latest innovations related to make-up, skincare and fragrance
- Provide other Learning and Development solutions to employee and supervisory levels
- Support Explorers in the use of various learning platforms such as Chalhoub University, Axonify, etc.
- Ensure the implementation of effective development methods to educate and enhance performance
- Design and deliver training in various modes: face to face, virtual, blended, etc.
- Support brands and communities through co-creation and collaboration
- Achieve the QCF certification in assessing vocational Learning achievement in line with Edexcel standards
- Evaluate training effectiveness and propose solutions to improve the learning experience
- Seek new and relevant training ideas and tools
- Extend continuous support to Explorers and Chalhoub University team members as required
- Participate in relevant projects and community activities as and when needed
What you'll need to succeed
- Experience in supporting the front-liners with on-the-job learning
- 2 - 4 years of experience in Training and Development
- Excellent English communication skills. Arabic would be a benefit.
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What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here.
