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About the job
We are looking for an Operations Specialist in Tanzania who can help us grow our supply base, keep track of all our business metrics and make sure all our processes are lean and efficient. This is one of the key roles in Bolt in any city. You will be working closely with the Country Manager where your work will have a direct impact on the business growth through achieving supply milestones and key metrics.
- Lead in driver community management, communications and activities - being honest, transparent and engaging with drivers is our priority
- Collaborating with local operations and other local/HQ teams to collect and action on feedback gathered from the driver community
- Hands-on supply management in Tanzania - working autonomously and taking initiatives to build brand reputation, driver retention and loyalty
- Be a subject matter expert of the industry and be an effective communicator between Bolt and the driver community
- Develop and execute strategies/initiatives to increase positive engagement with the driver community
- You have 2+ years experience in an analytical position
- You are a strong collaborator with excellent communication skills (both verbal and written) in English and Swahili
- You are highly analytical and have a data-driven mindset with excellent Excel skills
- You are a hustler, not stopping after several obstacles a day
- You are passionate about new technologies and ride-hailing
- You have a strong motivation to solve problems creatively and efficiently
- You thrive in a fast-paced environment
- You are detail-oriented and organised
- You are customer-oriented and will strive to strengthen your driver value proposition to ensure supply growth
- Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
- Experience in product launches or running a business
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Keywords: Operations Specialist Jobs in Tanzania | Operations Management Jobs in Tanzania
