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Job Description
The Account Manager will use business nous and strategic intelligence in a creative environment. This role is for a thinker, someone who understands the digital landscape and curious challenger to understand and interpret client needs. The Account Manager will tackle business problems and communications briefs while managing allocated resource teams.
- Acts as day-to-day client contact, sometimes across multiple clients/accounts in a fast-paced atmosphere; work load prioritization skills are a must for success
- Balances daily client requests alongside support of account teams to ensure on-time delivery of projects that align with client goals and vision
- Assists client communication and management by developing and distributing conference notes/reports, scheduling client meetings and communicating status of initiatives to relevant internal and client stakeholders
- Oversees and runs team status meetings to align internal stakeholders on priorities and goals of the meeting/projects
- Works with directors on account leadership to develop strategy presentations, communication plans, element/creative briefs and other client-mapping deliverables
- Set clear expectations for tasks and deliverables across teams accountable for work, communicating clearly and providing proper materials/documentation when necessary
- Prioritize and streamline tasks to ensure accuracy and efficiencies, proactively identifying issues/risks
- Passionate about understanding client’s business and the associated news regarding the company; updates internal teams on any pertinent news
- Compiles project details and insights
- Assists in identifying business challenges and competitive insights
- Helps coordinate client input/feedback and shares feedback with internal teams
Qualifications
Experience Desired:
- Advertising, digital and social media/community experience
- Competencies in MS Office, MS Project, MS Excel and other related project management and common communications tools is required
- Ability to manage schedules, budgets, assets, and overall project organization to ensure requirements and project deliverable dates are clearly communicated, understood and executed upon
- Experience with managing the process of advertising and development of campaigns
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The ideal candidates will have:
- Energy, a sense of humor and an open and a curious mind
- Demonstrated ability to work with and support cross-functional project teams
- Excellent verbal, written, presentation, and interpersonal communications skills
- Strong attention to detail and focusses on task completion
- Experience working in an integrated agency ecosystem
- A focus on solutions
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