Customer Service Executive Job Vacancy at Al Ghazi | Dubai

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Job Title: Customer service executive
Published: June 9, 2020
Location: Dubai, United Arab Emirates
Category: ADMINISTRATION JOBS 
Job Type: Full-time 

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Hiring a Customer service executive for Dubai.
Key Responsibilities:

• Answer calls professionally to provide information about products and services, obtain details of complaints.
• Process orders, forms and applications.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
• Refer unresolved customer grievances or special requests to designated departments for further investigation.
• Follow up to ensure that appropriate actions were taken on customers requests.

Key Requirements:

• Degree holder.
• One to two years experience as a Customer service executive.
• Good communications skills.
• Good interpersonal skills.
• Ability to listen and active problem solving skills.
• Computer literate.

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