Description
Service DesignerBirmingham, West Midlands
About Us
Set up under the Gambling Act 2005, the Gambling Commission is committed to safeguarding the public against any detrimental impact brought about by gambling. We do this by keeping crime out, protecting children and vulnerable people and ensuring the commercial gambling industry is run fairly and openly. We work with the legal system, the public health system, community groups and the industry itself to understand how we can protect the interests of as many people as possible, as effectively as possible.We are now looking for a Service Designer to support our Digital Team and help to create incredible user journeys.
The Benefits
- Salary of c£35,000 per annum- Civil service pension
- Flexible working
- 26 days’ holiday
- Option to buy up to five days’ extra annual leave
- Additional benefits
Recommended:
Click to Check Other Recent Jobs here!Joining us means joining a dynamic, high profile sector and being at the cutting edge of regulation, where the work you do has a real impact on people’s lives.
It also means joining an organisation that is inclusive, that respects work-life balance and is completely dedicated to helping you achieve your full potential. Whether that’s through flexible working, really understanding how you work best or exposing you to real opportunities to challenge yourself, if you’re passionate about making your mark on the industry and on society, then we will help you do that.
The Role
As a Service Designer, you will be responsible for creating user journeys and experiences that are simple and understandable.You will work with user researchers and content designers to understand user needs, with the aim of ensuring services are simpler, clearer and faster to use. You will identify potential improvements to existing services and implement relevant changes.
Using service design techniques such as prototyping, workshops and co-creation sessions, you will design services that support the user journey both online and offline. You will also be responsible for the UI design aspects of the Commission’s digital services.
About You
To be considered as a Service Designer, you will need:- The ability to create and maintain service documentation and contribute to the design system and service manual
- The ability to identify, understand and challenge constraints to ensure standards are met
- The ability to generate multiple solutions to a problem and understand how to test them
- The ability to listen to the needs of technical and business stakeholders and effectively communicate between them
- The ability to proactively identify improvements to existing services
The closing date for applications is 9th November 2021.
Interviews for this role will be held remotely via Microsoft Teams.
We are operating a hybrid working pattern with some working from home and some office working (please feel free to discuss what will work for you at interview) and you can be based in Birmingham office.
Other organisations may call this role UX Designer, UI Designer, Front End Developer, User Experience Designer, User Interface Designer, UX Developer, UI Developer, User Experience Developer, or User Interface Developer.
Recommended:
Click to Check Other Recent Jobs here!We reserve the right to change the closing date depending on the number of responses received. Please submit your application as soon as possible to ensure it is considered in the selection process.
So, if you’re seeking your next challenge as a Service Designer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
SALARY: £35000 / Per Year
JOB TYPE: Full-Time
LOCATION: Birmingham, MID
