Warehouse Operations Supervisor
About the Role
TLM International Freight Services is a Third Party Logistics provider in the Jebel Ali Free Zone. TLM IFS is looking for a motivated Warehouse Supervisor who will be responsible for successful execution of 3PL warehouse operations and man management of 60+ team members.What We're Looking For
- Extensive understanding of the 3PL Industry including fulfilment of highly specific tasks such as cross-stuffing, cross-docking, picking, repacking, crating, lashing etc.
- Knowledge of warehousing best practices for Third Party Logistics in Jebel Ali Free Zone
- Outstanding organizational and man management abilities
- Excellent communication and interpersonal skills
- Ability to work with little supervision and track multiple processes
- Familiarity using Excel and Warehouse Management software
- Fluent in English and Hindi
- 4-6 years industry experience preferred in JAFZA
Role Responsibilities
- Organize and direct operations’ workflow and job responsibilities within the warehouse to ensure effective management of the receipt, storage, picking, packing, loading, and shipping of products to customers.
- Maintain records of inventory and location for control and cost accounting to ensure adherence to TLM warehouse and distribution procedures
- Conduct inventory control through cyclical stock counts to maintain stock integrity and ensure that financial stock takes are conducted according to client contracts
- Co-ordinate with internal customs department to ensure custom clearance procedures are compiled and legal requirements are met
- Generate pick sheets for outbound shipments; ensures that the correct items are picked and packed as per customer requirements and category of goods
- Generate ASN for inbound shipments and ensures the items are verified and put away to the correct locations
- Manage and improve workflow processes and team efficiency in all tasks
- Assist the HR department with feedback for leave / shift planning as well as with employee performance reviews to identify talents among team and create successors
- Develop good relationship with customers to ensure high customer service levels are always maintained
- Manages and troubleshoot problems with WMS to ensure the operations in distribution centres flow continuously and respond to any errors accordingly and in time
- Implements Security and Quality, Health, Safety and Environment (QHSE) policies and procedures to ensure that quality standards & requirements in the distribution centre are complied with
- Elevate potential problems and opportunities for improvement to Operations Team
- Ensures that expected staff productivity standards are met
- Ensures that employees are guided, supported and trained daily; organises structured on the job trainings
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